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If you have any questions or issues not addressed in the FAQs, please contact us.

3DeeSlide Frequently Asked Questions

Can I use the 3DeeSlide with a screen protector?
Yes you can, in fact we recommend that for the protection of your screen you use a protective film.
Installing the 3DeeSlide
The 3DeeSlide is designed to easily slip onto the iPhone or iPod Touch from the bottom of the device. It has been designed to make all buttons and connections available to you when installed.
Removing your 3DeeSlide
To remove, you may need to slightly pull the 3DeeSlide away from the device on the top left side where the volume control is located.
My 3DeeLens sticks to the screen
A coating has been applied to the lens during manufacturing which may cause the 3Deelens to stick to your screen. This will stop to happen over time. If you wish, you can wash the lens with gentle soap and water and wipe clean with a soft cloth.
Care and Maintenance of your 3DeeSlide and 3DeeLens
Storing your lens - The lens for your 3DeeSlide is shipped in a special sleeve that keeps it from getting dirty or scratched. It is made of a special material and when not in use, the lens should always be stored in the provided sleeve. The sleeve is the same size as most credit card holders, so can be safely stored in your wallet.
Keeping your 3DeeSlide and 3DeeLens Clean
If you wish, you can wash the 3DeeSlide and 3DeeLens with gentle soap and water and wipe them clean with a soft cloth.
Using the Alignment Image

Download the provided alignment image and store it in your device. Display the image in landscape mode by rotating your device. Place your thumbs on the left and right edges of the 3DeeLens and shift slightly left or right.

While you are doing this, the image may move and zoom as you make the adjustments to the lens. It is important to "pinch" it back to original size, and let it stabilize, after each adjustment, as a zoomed or enlarged image will not display a 3D effect.

When the 3DeeLens is properly aligned, you will see a proper 3D image. If the alignment is not correct, the image may look flat or the positions may be reversed.

Sweet Spot
The sweet spot is the distance you are viewing the screen from and the angle which you are viewing the screen at. The viewing distance for the best 3Dee effect is about 30-40 cm, or 12 to 16 inches. to find the sweet spot, tilt the device a bit left or right, up or down - you will see when the entire image comes into focus with the full 3D effect.
Downloading
Once you have your slide you can go to the provided links to download the video. We recommend that you download the video using your WiFi connection or onto your PC or MAC and then syncing with the device. The video is approximately 150 MB in size, judge the download time according to the speed of your WiFi or Internet connection. The following instructions apply equally to both the iPhone and iPod Touch.
My video looks bad or does not display in 3D
When transferring the video to your iPod or iPhone, do not select the option Make a version for iphone/ipod . This option degrades the quality of the video and destroys the 3D effects.
How to save and view a video on your iPhone or iPod Touch.
  1. Save the video to a folder on your computer.
  2. Run iTunes.
  3. Drag and drop the movie into the "Movies" section of Media library in iTunes.
  4. Connect your iPhone.
  5. Select your iPhone under devices.
  6. Select the Video tab.
  7. Check the "Sync Movies" option.
  8. Select the Movie you want to synchronize by clicking the check box next to the movie.
  9. Click the "Sync" button in the bottom right hand corner - unless you already enabled iTunes for automated synchronizing your iPhone
  10. Open the "iPod" application on your iPhone, under "Videos" in the tab-bar you will find all available movie files.
  11. Start playing the movie by pushing the icon.
How to save and view an image on your iPhone or iPod Touch.
  1. Save the image to a folder on your computer.
  2. Run iTunes.
  3. Connect your iPhone.
  4. Select your iPhone under devices.
  5. Select the photos tab.
  6. Check the "Sync photos from" option.
  7. Select the folder you saved the above images to.
  8. Click the Sync button in the bottom right hand corner.

The alignment image can now be viewed from the iPhone Photos application.