Privacy Policy

Last Update: September 1, 2010

Spatial View Inc. and its divisions, affiliates and subsidiaries (hereinafter "Spatial View") respects the privacy and the integrity of any information that you provide us as a user of the SpatialView.com website (hereinafter "Site").

Application of this policy

This Privacy Policy sets forth our policies regarding the collection, use and disclosure of personal information relating to your use of the Site. You acknowledge and agree that your use of this Site signifies your understanding and acceptance of the terms of this Privacy Policy.

At Spatial View we are committed to protecting the privacy of our customers, which is why we do not sell or rent any personal information or personally identifiable information regarding our customers to any third party. We hope this Privacy Policy will answer your questions regarding how we treat personal information gathered from visitors to our Site.

This Privacy Policy will be continuously assessed against new technologies, business practices and our customers' needs. As we update and diversify our products and services, this Privacy Policy may evolve. Please check this Privacy Policy from time to time for updates by checking the date of the "Last Update" at the top of this document. If we make any material changes to this Privacy Policy, we will notify you here. You acknowledge and agree that your use of the Site following any posted changes to the Privacy Policy indicates your acceptance of such changes.

What is personal information

For the purposes of this Privacy Policy, personal information is information about an identifiable individual such as your name, e-mail address, your address, your age, your banking information or your credit card information other than your business title or business contact information when used or disclosed for the purpose of business communications.

Consent

By providing information about an identifiable individual to this Site, you acknowledge and agree that you fully understand and voluntarily consent to the collection, use, retention and disclosure of such personal information in Canada in accordance with this Privacy Policy. It is always your choice whether or not you provide us with your personal information, however, a decision to withhold personal information may restrict or prevent us from providing you with a particular product or service. We will only collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by applicable law or regulatory requirement.

Collection of personal information

You acknowledge and agree that Spatial View may collect personal information about you, such as and including your name, home address, home telephone number, e-mail address, IP address, banking information, shipping and billing address to process transactions or to provide you with products and services after you have specifically and voluntarily provided such information to us when you place an order, request a service, correspond with us or engage in certain other activities on our Site. Spatial View collects only the information required to provide products and services to you or for purposes otherwise identified in this Privacy Policy. Spatial View understands your desire to protect personal information. We intend to inform you how your personal information will be used.

Use of your personal information

You acknowledge that Spatial View may use personal information that you voluntarily disclose to us when you place an order, request a service, send information regarding forming a partnership with Spatial View, correspond with us or engage in other activities on our Site, to provide information, products and services to you, including:

  1. To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative e-mails, and research on future product ideas or improvements;
  2. To assist us in creating content that is relevant to you;
  3. To provide you with special offers that may be of interest to you and to improve your experience on our Site;
  4. To assist us in creating better products and services to meet your needs;
  5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select. For example, if you submit an order online with us, we will ask you for information necessary to complete the transaction - such as your name, address and e-mail, and in some instances banking information; or if you request technical support online, we will ask you for information necessary to provide such support - such as your name, address and information about your computer hardware, software and the nature of the problem you are experiencing;
  6. To help you quickly find software, services or product information important to you; and
  7. To send transaction-related communications such as welcome letters, billing reminders, and product/service order confirmations. Spatial View may also send you surveys or marketing communications to inform you of new products or services or other information that may be of interest.

You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you. You agree that you are under no obligation to provide us with this information and can access many aspects of the Site without providing us any personal information.

Disclosure of your personal information

Spatial View will not sell or rent your personal information to any other party and will only use and disclose your personal information for the purposes it was collected as described in this Privacy Policy. However, you agree that Spatial View may disclose your personal information in the circumstances set out below.

  1. Spatial View may disclose your personal information with your prior consent;
  2. Spatial View may be required by law to disclose personal information without your consent in the event of emergency situations or when required by government or other legal authority;
  3. Spatial View may also disclose personal information to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that, where appropriate, any party to whom the information is disclosed is bound by agreements or obligations, and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise; or
  4. Spatial View may share your personal information with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in direct marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service. Each company is bound by agreement or obligations with Spatial View to implement and maintain reasonable security procedures and practices in order to use and disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise.

How to opt-out / withdraw consent

You can withdraw your consent for the use of your personal information at any time by sending an e-mail to our Privacy Department subject to legal or contractual restrictions and upon reasonable notice to Spatial View. Spatial View will let you know of the implications of withdrawing your consent. Information may be retained by Spatial View for audit or archival purposes or as required by applicable federal and provincial laws.

If you do not wish to receive marketing communications, you may follow the "unsubscribe" instructions included within each e-mail communication or by sending an e-mail to our Privacy Department. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications related to services or products that you have requested on the Site (e.g. confirmation e-mails, billing reminders).

Safeguards we have in place

Spatial View employs reasonable managerial and technical measures to ensure that your personal information is secure. In addition, our dedicated team of information technology professionals works to maintain data accuracy and prevent unauthorized access to sensitive information. The Internet, however, is not a secure medium and you acknowledge and agree that the privacy of your e-mail communication and personal information can never be guaranteed as any e-mail communication may be lost, intercepted or altered.

Children

Individuals who are below the legal age of capacity, power to contract, and have not attained the legal age majority in the country, province or state in which they live ("Minor"), can only use this Site with the approval of a parent or guardian. Spatial View does not knowingly collect information from Minors. If Spatial View becomes aware that it has inadvertently collected the personal information of a Minor it will delete it.

Access to your personal information

You can request access to your personal information stored by Spatial View by contacting our Privacy Department and we will inform you about what type of personal information we have on record or in our control, how it is used and to whom it may have been disclosed, provide you with access to your personal information so you can review and verify the accuracy and completeness and request changes to the information and make any necessary updates to your personal information. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we do not provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

Use of cookies

You acknowledge and agree that from time to time Spatial View may use cookies on this Site. Cookies are small text files that your web browser leaves on your hard drive to recognize you as a repeat user of our Site. If you do not want cookies to be used, you should access the features of your web browser for the procedure to disable the cookies. You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use some of the interactive features of our Site and services that depend on cookies.

Privacy Department

We have created a Privacy Department to oversee compliance with this Privacy Policy. If you have any questions about this Privacy Policy or concerns about how we manage your personal information, please contact our Privacy Department by telephone, in writing or by e-mail. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.

The contact information for our Privacy Department is as follows:
Privacy Department
Spatial View Inc.
144 Front Street West
Suite 785
Toronto, Ontario
M5J 2L7
Canada
Tel: 1 (416) 591-7177
Fax: 1 (416) 591-7199
Email us

Hyperlinks

This Site is connected by "hyperlinks" to other websites. You acknowledge and agree that Spatial View makes no representation, warranty, covenant, or claim regarding, and Spatial View expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices on any third-party website or resource accessible by hyperlink from the Site. You agree that the inclusion of any such hyperlink does not suggest, represent, warrant, covenant or imply that Spatial View monitors, endorses or exerts any control over such website or linked resource whatsoever. You agree that Spatial View provides these hyperlinks to you only as a convenience, and the inclusion of any hyperlink does not suggest, represent, warrant, covenant or imply affiliation, endorsement or adoption by Spatial View of any such website or linked resource whatsoever.

When you leave the Site, you acknowledge and agree that our terms and policies do not govern your access to, and use of, other websites. You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any website or linked resource to which you navigate from the Site.

Pay Pal

When you may choose to use Pay Pal as your payment method for products and services purchased from the Site you acknowledge and agree that Spatial View may disclose personal information to Pay Pal such as name and email address so that Pay Pal may contact you directly for personal information such as credit card information.

You acknowledge and agree that Spatial View makes no representation, warranty, covenant, or claim regarding, and Spatial View expressly disclaims and denies any responsibility or liability for, directly or indirectly, the privacy practices in regard to any personal information that we disclose on your behalf or you provide to Pay Pal directly or any other party in relation to purchasing a product or service from the Site.

You acknowledge and agree that our terms and policies do not govern any other party.

You acknowledge our recommendation to review the applicable privacy and data gathering practices, of any third party to which you provide personal information.

Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by our Privacy Department.

This Privacy Policy does not create or confer upon any individual any rights, or impose upon Spatial View any obligations in addition to any rights or obligations imposed by Canada's applicable federal and provincial privacy laws. Should there be any inconsistency between this Privacy Policy and Canada's applicable federal and provincial privacy laws, this Privacy Policy will be interpreted to comply with the applicable privacy laws.